First Advantage set out with a very clear vision and mission; to be selected as the preferred supplier of pre-employment screening services in Australia and to provide organisations with the information they need to hire quality individuals whilst ensuring a safe and secure workplace. This is supported by our core values that promote and reinforce the desired behaviours of our people:

• Commitment to Service Excellence
  To willingly serve all those with whom we deal with unsurpassed excellence
• Treat each other with Respect and Honesty
  To grow a workplace where trust, team spirit and equity are an integral part of everything we do
• Demonstrate Responsibility and Accountability
  To set an example, take ownership of each situation to the best of our ability and seek help when needed
• Maintain Confidentiality
  With regard to all candidate and customer information, as well as other professional and commercial issues
• Communication
  Maintaining open and transparent channels of communication helps to bring about clarity, focus and consistency of message, which in turn reinforces key organizational objectives. Transparency also inspires trust. Proactive communication to be used as a tool to achieve competitive advantage.
• Respect
  Treat all individuals including clients, their roles and responsibilities with dignity, build a culture of mutual respect and capitalize on the wealth of ideas and skills that reside in our multi-faceted organization. Value all contributions.
• Leadership
  Leadership to ‘walk the talk’; articulate and rally organizational resources around a common vision and goal. Value creation for clients, people and business to form crux of vision. Take complete ownership of all organization-wide initiatives. Inspire and reinforce organizational values at every step. Create a heritage; firm foundation for the future. Encourage out-of-the-box thinking.
• Integrity
  Foster trust and honesty in our interactions. Behave according to established ethical and professional standards. Be accountable for own actions and its implications.
• Fun
  Committed to providing a professional and inspiring working environment with many opportunities for professional and personal growth. Encourage employees to initiate, own and enjoy Beyond Work activities.
• Teamwork
  Recognize teamwork as the key to synergy, scalability, sharing best practices at local, regional, national and international levels. Leverage collaborative synergies to create and achieve the concept of Single Organization.
• Focused
  We will exceed our customer’s expectations by being totally focused on results. Through a healthy mix of objective and subjective planning and by being process oriented we will delight our internal and external customers.